Accessibility at Rubbish Clearance Harrow
Rubbish Clearance Harrow is committed to providing an accessible and inclusive experience for all customers in the Harrow area. We want everyone to be able to access information about our accessible rubbish clearance services, book collections, and contact our team without barriers. This Accessibility Statement explains the steps we take to support users with different access needs and how you can contact us if you experience any difficulties.
Our commitment to accessibility
Our goal is to make our website and online booking tools usable and understandable for as many people as possible. We aim to meet the Web Content Accessibility Guidelines WCAG version 2.1, Level AA, which set out recommended standards for accessibility. We regularly review our site to identify issues and improve the experience for customers who rely on assistive technologies when arranging rubbish clearance in Harrow.
Standards and guidelines we follow
We work towards WCAG 2.1 AA compliance by focusing on key principles: making content perceivable, operable, understandable, and robust. This includes using clear headings and structure, consistent navigation, and simple language where possible so that information about rubbish removal and waste services is straightforward to read and understand.
Technical development and content updates are carried out with accessibility in mind, so changes to our pages about rubbish clearance in Harrow continue to support a wide range of user needs.
Support for screen readers
Our website is designed to be compatible with commonly used screen-reading software. We use meaningful headings, descriptive page titles, and clear labels for forms and buttons to help screen-reader users move around pages efficiently. Images that provide important information include text alternatives, while decorative images are managed so they do not cause unnecessary noise for people using screen readers to find details about rubbish collections and clearance options in Harrow.
We also aim to keep the reading order logical, so content is announced in a sensible sequence, making it easier to follow step-by-step services such as booking a rubbish clearance visit.
Keyboard navigation
The site is developed so that most functions can be accessed using a keyboard alone, without the need for a mouse. Users should be able to move through menus, forms, and buttons using the Tab, Shift plus Tab, Enter, and arrow keys. This includes navigating pages that describe our accessible rubbish clearance services in the Harrow area and completing online request forms.
We aim to maintain a visible focus indicator so that users can always see which part of the page is currently selected, helping people who rely on keyboard-only navigation or alternative input devices.
Compatible technologies and limitations
The website is intended to work with current versions of major browsers on desktop, laptop, tablet, and mobile devices. While we try to maintain broad compatibility, some older browsers or devices may not fully support all accessibility features. If you experience problems accessing information about rubbish clearance in Harrow on a particular device, please contact us so we can assist and consider improvements.
Ongoing improvements
Accessibility is an ongoing process, and we continue to review our content and features. When we add new pages or update details about our waste and rubbish clearance services in Harrow, we aim to ensure those changes follow WCAG 2.1 AA guidance. We welcome feedback from users to help us identify any accessibility issues we may have missed.
Requesting information in an accessible format
If you need information about Rubbish Clearance Harrow in an alternative format, such as large print, plain text, audio description, or a different language, please contact our customer support team. We will discuss your needs and provide the information in a way that works for you wherever reasonably possible.
Contact us about accessibility
If you experience any difficulty using our website or services, or if you have questions about this Accessibility Statement, please contact us. Tell us which page or feature you were using and what problem you encountered, including any assistive technology you use. We will review your feedback, respond as quickly as we can, and work to resolve any accessibility issues so that our rubbish clearance services in the Harrow area remain open to everyone.
Review of this statement
This Accessibility Statement for Rubbish Clearance Harrow is reviewed regularly to reflect changes in accessibility standards, technology, and our services. As we improve our online experience and expand our accessible rubbish clearance options in Harrow, we will update this statement to explain what we have changed and how it benefits our users.